Privacy Policy
This privacy policy explains how Artbeat Communications ("we", "us", or "our") collects, uses, and protects your personal information when you use our online platform, which provides services such as Artist Interview Management, Media Kit Development, Public Relations for Artists, Content Creation for Profiles, Event Media Coordination, and Media Training for Artists.
1. Who We Are
We are Artbeat Communications, a media and artist relations company. For the purposes of applicable data protection laws, Artbeat Communications is the data controller responsible for your personal data collected through our site and services.
2. Information We Collect
We collect information to provide and improve our services to you. The types of information we collect depend on how you interact with our site and services.
Personal Information You Provide: We collect information that you voluntarily provide to us when you use our online platform, express an interest in obtaining information about us or our services, or contact us. This may include your name, email address, phone number, postal address, professional details (such as artist name, genre, management contact), and any other information you choose to provide when you use our contact forms, sign up for services, participate in interviews, or communicate with us.
Information We Collect Automatically: When you visit or use our site, we automatically collect certain information. This information may include your Internet Protocol (IP) address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our site, and other technical information. This information is primarily needed to maintain the security and operation of our site, and for our internal analytics and reporting purposes.
Information Collected Through Cookies and Similar Technologies: Like many businesses, we also collect information through cookies and similar technologies. Cookies are small data files placed on your device that help us analyze site usage, personalize your experience, remember your preferences, and for targeted advertising.
3. How We Use Your Information
We use your personal information for various purposes, including:
To Provide and Manage Our Services: To deliver the services you request, such as managing artist interviews, developing media kits, executing PR campaigns, creating content, or coordinating media for events. This includes processing your requests, managing your account, and fulfilling our contractual obligations.
To Communicate With You: To respond to your inquiries, questions, and requests, and to send you service-related communications, updates, or information about changes to our terms or policies.
For Marketing and Promotional Purposes: If you have opted-in to receive marketing communications, we may use your information to send you marketing and promotional communications about our services. You can opt-out of our marketing communications at any time.
To Improve Our Site and Services: To understand how our users interact with our online platform, analyze trends, monitor and analyze usage and activity, and develop new services or features.
For Security and Fraud Prevention: To maintain the safety and security of our site and services, prevent fraud and other prohibited or illegal activities.
To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
4. Legal Basis for Processing (under GDPR and similar laws)
We process your personal information based on the following legal grounds:
Performance of a Contract: We process your data when it is necessary to perform a contract with you or to take steps at your request before entering into a contract, such as when you sign up for or use our artist relations services.
Consent: We may process your data based on your explicit consent for specific purposes, such as sending you marketing communications. You have the right to withdraw your consent at any time.
Legitimate Interests: We may process your data based on our legitimate business interests, provided these do not override your fundamental rights and freedoms. This includes operating and improving our site, security, and preventing fraud.
Legal Obligations: We may process your data when necessary to comply with a legal obligation to which we are subject.
5. Sharing Your Information
We may share your information with third parties in certain situations:
Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services for us or on our behalf, such as website hosting, data analysis, email delivery, IT services, and customer service. These third parties are obligated to protect your information and use it only as necessary to provide the services requested by us.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
To Protect Our Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.
With Your Consent: We may disclose your personal information for any other purpose with your consent.
6. Data Security
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
8. Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:
Right to Access: You have the right to request a copy of the personal information we hold about you.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
Right to Erasure (Right to Be Forgotten): You have the right to request the deletion of your personal information under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal information under certain conditions, particularly where we are processing based on legitimate interests or for direct marketing.
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time.
Right to Complain: If you are a resident in the European Economic Area (EEA) or the UK, you have the right to complain to a data protection supervisory authority if you are unhappy with how we have used your data.
To exercise any of these rights, please contact us using the physical address provided below. We may need to verify your identity before responding to your request.
9. International Transfers
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. By using our online platform, you understand and agree to this transfer of information. We will take steps to ensure that your data is treated securely and in accordance with this privacy policy and applicable data protection laws, including, where necessary, implementing appropriate safeguards such as standard contractual clauses.
10. Children's Privacy
Our online platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we take steps to remove that information from our servers.
11. Changes to This Privacy Policy
We may update this privacy policy from time to time. The updated version will be indicated by a revised date. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
12. Contact Us
If you have questions or comments about this policy, you may contact us by postal mail at:
Artbeat Communications
102
80 Feet Road,
2nd Floor,
Bengaluru, Karnataka,
560034
India